'The text's narrative and experiential style certainly adds something new (and in my opinion, beneficial) to the market. It is engaging, provides the reader with context and in many ways, has captured the essence of face-to-face teaching. This is reinforced by the in-text use of questionnaires, exercises and case examples.' - Antony John Drew, Lecturer, University of Newcastle, Australia 'The author's style is fluent and accessible. A distinctive feature is [the text]'s 'chatty' style with examples drawn from the author's experiences. Questions are searching and challenging and encourage the reader to think carefully about the concepts that have been introduced.' - Dr Lawrence Edward Lomas, Assistant Director, King's College London, UK