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Working with the Enemy

How to Survive and Thrive with Really Difficult People

By (author) Mike Leibling
Format: Paperback / softback
Publisher: Kogan Page Ltd, London, United Kingdom
Published: 3rd Sep 2009
Dimensions: w 140mm h 216mm d 10mm
Weight: 232g
ISBN-10: 0749454679
ISBN-13: 9780749454678
Barcode No: 9780749454678
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Synopsis
Working With The Enemy is, quite simply, for people who have been feeling 'under attack' and want to do something about it, once and for all. Showing you how to turn around 'enemy' situations so that you can take control, it includes 10 essential survival strategies, descriptions of the 15 toughest types of enemy and tips on how to transform your enemy situation. The reader will be able to recognize how exactly they came to find these 'enemies' to be 'really difficult', deal with them and nip future situations in the bud before they become 'difficult'. Working With The Enemy treats difficult situations in a matter-of-fact way and the many case studies, tips, techniques and strategies will help you to unstick yourself when you've been feeling very stuck.

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"a sound user-friendly guide to developing effective, communication and language techniques" "this book is excellent value and should be compulsory reading for all" Professional Manager March 2010 "Trust your instinct and read this book carefully - it will lead you through the storm" Business Executive May 2010 "The reader will be able to recognise how exactly they came to find these 'enemies' to be 'really difficult', deal with them and nip future situations in the bud before they become 'difficult'." Making Money Sep 09