"Eileen Arney has cut through the mystique surrounding organizational development and produced a book that is both academic in content and practical in use. It clearly sets out the theoretical and research underpinnings for strategies to enable learning and change in organizations. This book will prove invaluable to both students and managers alike. I believe it will fill a gap in this area for people struggling to grasp the concept of organizational development and how it applies to organizations and management practice." * Angela Baron, HR lecturer and author * "Makes complex ideas accessible to learning and development practitioners. The book is also very good at showing them how their work can contribute to strategic approaches to organization development." * Dr Mark Loon, Senior Lecturer in Organizational, Behaviour/Human Resource Management, University of Worcester * "Full of practical guidance, underpinned by academic rigour. By positioning coaching and mentoring within the wider remit of OD, talent management, cultural change and change management, Eileen Arney allows the reader to assess what form of intervention will best support their organization's needs, who is best equipped to meet the need and how learning can be sustained." * Dr Carole Pemberton, executive coach, author of Coaching to Solutions and Resilience and Visiting Professor, Ulster University Business School * "We all know the role of L&D is changing, and Arney here focuses on the areas where it can have the most important impact on business performance - from coaching and facilitation to effective talent management. A chapter on how learning should be measured and accounted for inside organisations is particularly insightful, but there's plenty of wisdom throughout this book." * People Management (May 2017) *