"As businesses grow, it can sometimes be hard to differentiate between key strategic partners and lower-tier suppliers, and to maximize the value of each relationship. This guide helps readers build a supplier management strategy that helps drive improvements and reduce risks. It also delves into the potential of supplier networks to foster innovation, process improvement, and growth." * Inbound Logistics * "A truly definitive guide to SRM and a practical handbook for those doing it! This book demonstrates the value of working with key suppliers and why there is no such thing as a one-size-fits-all approach. The analogy of SRM as an orchestra with many sections runs through the entire book and helps make sense of a complex and often misunderstood topic and provides a framework for organisations to implement it. This book provides a comprehensive exposition of each aspect of SRM (or orchestra section), including enabling supplier driven innovation at scale - the next frontier for the progressive procurement organization. Everything you need to know about SRM in one book." * Philip Ideson, Managing Director, Palambridge * "Suppliers play a vital role in the success of almost every organisation - not every executive realises this, but it is indisputably true. O'Brien's excellent book, full of useful ideas and clear thinking about SRM, will help any reader and their organisation to manage those suppliers better in delivering more value and performance. This second edition adds more insight (such as the "7 facets of SRM") to what was already extensive, well-structured and intelligent coverage of the topic." * Peter Smith, Managing Editor, Spend Matters Europe * "A refreshing new perspective on this important topic that clearly sets out all the components of SRM together with a rich toolkit and practical steps to make it happen. Crucially, this book places collaboration and working together at its core. It recognises the fact that successful SRM is an 'organisation-wide' concern and provides a range of approaches to make this a reality. This book makes sense of supplier segmentation and how to use a variety of supplier management approaches including how to collaborate and work together with strategic suppliers to create new shared benefit. A definitive guide to SRM and how to really make it happen." * Mark Perera, CEO & Founder Vizibl & Founder Procurement Leaders *