'Fantastic analyses of real issues in the world of Social. Jed has gone beyond the obvious to dig deep into areas that many do not attempt to. I will ask every marketer to give it a serious read. This book is made of real tangible thinking, not of material that is meant to attract eye-balls via catchy headlines in a tech blog.' - Asad ur Rehman, Director Global Media Innovations, Unilever



'This is the must have book for any CMO. Those businesses who really understand how to evolve into being a truly social business will be those who can lead a march on their competitors by really capturing true customer trust and loyalty - the holy grail for any seasoned marketer. This book is an invaluable tool to help you navigate your way around just how to build the business of the future - where customer and innovation are at the heart of their success.' -Peter Markey, Chief Marketing Officer, RSA Group



'Anyone concerned about the future of their business should read this book. Hallam is extremely well read and has packed almost a decade of experience into his five years in agency life. His wisdom defies his youth. He brings clear thinking as a digital native and a member of Generation Z to the impact of social technologies on business. It will leave you wanting more.' - Stephen Waddington, Author of Brand Anarchy and editor of Share This