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People Skills

By (author) Neil Thompson
Format: Paperback / softback
Publisher: Palgrave Macmillan, Basingstoke, United Kingdom
Imprint: Red Globe Press
Published: 16th Apr 2015
Dimensions: w 159mm h 230mm d 20mm
Weight: 480g
ISBN-10: 113746755X
ISBN-13: 9781137467553
Barcode No: 9781137467553
Synopsis
Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

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