🎉   Please check out our new website over at books-etc.com.

Seller
Your price
£44.37
RRP: £48.99
Save £4.62 (9%)
Dispatched within 2-3 working days.

Beyond Airline Disruptions

Thinking and Managing Anew

By (author) Jasenka Rapajic
Format: Paperback / softback
Publisher: Taylor & Francis Ltd, London, United Kingdom
Imprint: Routledge
Published: 10th Dec 2018
Dimensions: w 155mm h 235mm d 11mm
Weight: 258g
ISBN-10: 1138103950
ISBN-13: 9781138103955
Barcode No: 9781138103955
Trade or Institutional customer? Contact us about large order quotes.
Synopsis
Flight disruptions continue to thrive unnoticed, invisibly eroding airline profitability and causing growing passenger dissatisfaction. This is especially critical at airports where traffic expansion outstrips airport capacities. Hampered by legacy information systems, management practices and organisational detachments, decision makers across the industry have little or no understanding of the multiple causes of disruptions and their implications. Consequently, their actions are focused on resolving local problems without being synchronised at system level. As problematic as they are, disruptions create opportunities for learning about system interactions, a solid and appropriate foundation for resolving complex industry issues. Beyond Airline Disruptions explains how airlines can become more competitive by utilising unexplored potential for gradual, consistent and measurable improvements, centred around cost and quality of operational performance. It describes practical methods and techniques essential for turning these ideas into daily practices. This second, revised edition features updated content that introduces a fresh approach to airline management and decision making, more in line with future industry needs. It bridges the gaps between strategy and operations and inspires collaboration between airlines, airports, ATC, service providers and regulators to bring longer-lasting benefits not only for industry participants and passengers, but also for the economy, society and the environment.

New & Used

Seller Information Condition Price
-New£44.37
+ FREE UK P & P

What Reviewers Are Saying

Submit your review
Newspapers & Magazines
'The author's passion for unearthing the real causes of disruptions and solutions shines through, and the timing of the second edition could hardly be better. A vital text to better understand this complex and underestimated facet of airline operation.' - Paul Clark, Managing Director, Through The Looking Glass Ltd