🎉   Please check out our new website over at books-etc.com.

Seller
Your price
£107.73
RRP: £130.00
Save £22.27 (17%)
Printed on Demand
Dispatched within 7-9 working days.

Benchmarking for Best Practice

Continuous learning through sustainable innovation

By (author) Mohamed Zairi
Format: Hardback
Publisher: Taylor & Francis Ltd, London, United Kingdom
Imprint: Routledge
Published: 27th Jan 2017
Dimensions: w 156mm h 234mm
Weight: 950g
ISBN-10: 1138155160
ISBN-13: 9781138155169
Barcode No: 9781138155169
Trade or Institutional customer? Contact us about large order quotes.
Synopsis
Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples. Professor Mohamed Zairi is an international expert and leading figure in the field of benchmarking. His pioneering work in this area led to the implementation of sixty comprehensive benchmarking projects in companies worldwide. He has written several books on this subject including 'Practical Benchmarking' in 1992.

New & Used

Seller Information Condition Price
-New£107.73
+ FREE UK P & P

What Reviewers Are Saying

Submit your review
Newspapers & Magazines
'This book makes an excellent contribution in the fields of TQM, benchmarking and continuous learning. Based on Professor Zairi's extensive applied research in world class aspiring organizations, it offers a good reference for practitioners charged with understanding how to improve processes and best practice methods.'
John Oakland

'Benchmarking for Best Practice' is a valuable reference tool at two levels. Firstly it can be used to identify key processes and measures for the critical processes which form the chapter headings. ... The book is also a treasure trove of best practice exemplars. ... Benchmarking for Best Practice is highly recommended.'
The Benchmark November 1996
'Benchmarking for Best Practice is a valuable reference tool ..
...a treasure trove of best practice exemplars.
Benchmarking for Best Practice is highly recommended.'
The Benchmark, November 1996