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The Lean Office
Collected Practices and Cases
Synopsis
The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.
Highlights include -
Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style
A large quantity of case studies unavailable from any other single source
Responds to your desire for real-world lean office information
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What Reviewers Are Saying
"I recommend the book as a quick read for people who have some familiarity with lean manufacturing but are wondering how they can adapt some of those principles and methods in their non-manufacturing business".
reader testimonial
"The book is geared toward mid- and top-level executives, along with operations executives, quality professionals, trainers, and human resource personnel."
reader testimonial