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The High Cost of Low Morale...and what to do about it
Synopsis
While the morale of an organization is an intangible element composed of feelings and attitudes of individuals and groups, the effects of morale include tangible and extremely important factors such as profits, efficiency, quality, and productivity. Low morale and its costliest indicator, high turnover, can be a tremendous drain on a company's finances. Managers often view morale as mysterious and unpredictable, when in fact it is a measurable, controllable expense. The High Cost of Low Morale explores the underlying causes of low morale and offers you field-proven, practical methods for increasing morale and reducing turnover in your organization.
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What Reviewers Are Saying
"Carol's book is an invaluable tool that offers numerous powerful ideas for reducing turnover and keeping employees feeling good about putting forth their best efforts."
-Fran Tarkenton
"The prevailing culture among business leaders throughout the world today is one of acceptance; acceptance that employees will be disinterested, disconnected and (eventually) disowned. Carol Hacker stands at the gate and says 'no'. She believes (correctly) that morale 'counts' and that investing in people has far reaching and significant implications."
-Allen J. DeNiro, Corporate V.P. Human Resources, Turner Broadcasting System, Inc.
"Looking for a practical, down-to-earth guide to being a better manager? Read it! Want to be a leader everyone works hard for? Live it!"
-Joan Lloyd, Author, Syndicated Columnist, "Joan Lloyd at Work"
Every company and industry that I am aware of today is faced with the challenge of achieving competitive advantage through the people in the organization at a time when employment insecurity and apathy are at an all time high. This no-nonsense, easy-to-read book is filled with great ideas for anyone who manages people. Carol Hacker truly understands what it takes to reduce the high cost of low morale as she has experienced many of the challenges facing business leaders today and she shares these with her readers."
-David W. Conell, Dean, Southern Company College