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The Office

Procedures and Technology

Format: Hardback
Publisher: Cengage Learning, Inc, Mason, United States
Imprint: South Western Educational Publishing
Published: 2nd Mar 2018
Dimensions: w 221mm h 284mm d 26mm
Weight: 1338g
ISBN-10: 1337281360
ISBN-13: 9781337281362
Barcode No: 9781337281362
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Synopsis
Prepare for workplace success! This proven guide will help you hone the technical skills you need for an entry-level position in an office setting, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. You ll also learn important soft skills that today s employers value, such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace.

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