'Anyone who reads this book will gain a rich and up-to-date understanding of important management control issues that concern practitioners and researchers alike. One could not do better than starting here for insight into this area. Throughout the book is written in a lucid, accessible manner that does not detract from the intellectual weight of the content. It is well referenced and indexed. This is an excellent text for teaching or personal research that is easy to read and at the cutting edge of current research without ever being a slave to fashion or neglecting important older work in the area.' - Trevor Hopper, Professor of Management Accounting, University of Manchester, UK