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Communication Excellence

Using NLP to Supercharge Your Business Skills

By (author) Ian R. McLaren
Format: Paperback / softback
Publisher: Crown House Publishing, Carmarthen, United Kingdom
Published: 18th May 1999
Dimensions: w 159mm h 229mm d 13mm
Weight: 390g
ISBN-10: 189983639X
ISBN-13: 9781899836390
Barcode No: 9781899836390
A ten-lesson course is provided in this book that aims to transform the reader into an excellent communicator. Drawing on psychology and linguistics it shows how best to interact with colleagues, bosses, officials, family and friends. Specifically, the book aims to give an insight into the readers own actions, beliefs and values, and pinpoint exactly why communications do or do not succeed. It describes key communication methods such as rapport-building, matching, pacing and leading and guides through practical examples of everyday communication, demonstrating how best to deal with different people in differeing situations.

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"I found it gave a refreshing view on how to ask questions. In fact, as far as I know it is the first book describing McWhirther's language model (McWhirther has been working on a book for years, but nothing has come out yet).Conclusion: If you haven't yet bought a book on NLP yet you want to know how these skills will help you in a business context with some concrete examples, you might as well start with this book." Patrick Merlevede