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Achieving Organizational Excellence

A Quality Management Program for Culturally Diverse Organizations. Management for Professionals

By (author) Flevy Lasrado
Format: Hardback
Publisher: Springer International Publishing AG, Cham, Switzerland
Published: 11th May 2018
Dimensions: w 156mm h 234mm d 13mm
Weight: 465g
ISBN-10: 331970074X
ISBN-13: 9783319700748
Barcode No: 9783319700748
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Synopsis
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

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