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American Water Works Association

Proceedings of the 1st Conference on Customer Service

By (author) Multiple Contributors
Format: Loose-leaf
Publisher: American Water Works Association,US, Denver, United States
Published: 31st Jan 2003
Dimensions: h 230mm
ISBN-10: 1583212787
ISBN-13: 9781583212783
Barcode No: 9781583212783
Synopsis
Proceedings from the first ever AWWA Customer Service Conference, held in Denver, Colorado, March 2003, which addresses the pressing and timely issues of facing the utility industry. Topics include: Benchmarking; Operations optimization; System integration; Strategic planning; Performance evaluations; Credit and collection best practices; New technology. +VAT

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