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American Water Works Association

Proceedings of the 1st Conference on Customer Service

By (author) Multiple Contributors
Format: Loose-leaf
Publisher: American Water Works Association,US, Denver, United States
Published: 15th Feb 2003
Dimensions: h 230mm
ISBN-10: 1583212787
ISBN-13: 9781583212783
Barcode No: 9781583212783
Proceedings from the first ever AWWA Customer Service Conference, held in Denver, Colorado, March 2003, which addresses the pressing and timely issues of facing the utility industry. Topics include: Benchmarking; Operations optimization; System integration; Strategic planning; Performance evaluations; Credit and collection best practices; New technology. +VAT

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