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A Guide to Customer Care Best Practice

Creating an Outstanding Guest Experience. Full Report

By (author) Ken Watson
Edited by Kate Logan
Format: Paperback
Publisher: British Council of Shopping Centres, London, United Kingdom
Published: 7th Nov 2005
Dimensions: w 210mm h 297mm
ISBN-10: 1897958293
ISBN-13: 9781897958292
Barcode No: 9781897958292

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