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At America's Service

By (author) Karl Albrecht
Format: Paperback
Publisher: McGraw-Hill Education - Europe, New York, United States
Imprint: McGraw-Hill Inc.,US
Published: 1st May 1988
Dimensions: w 150mm h 230mm d 28mm
Weight: 440g
ISBN-10: 1556230958
ISBN-13: 9781556230950
Barcode No: 9781556230950
Albrecht offers specific guidelines for implementing a new leadership style that puts those who serve the customer at the top of the pyramid and makes their needs and problems the focus of management attention.

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