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Building and Implementing a Balanced Scorecard

International Best Practice in Strategy Implementation

By (author) James O. Creelman
Foreword by David Norton
Format: Paperback
Publisher: Business Intelligence, London, United Kingdom
Published: 24th Nov 1998
Dimensions: h 300mm
ISBN-10: 1898085404
ISBN-13: 9781898085409
Barcode No: 9781898085409

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Kirkus UK
The balanced scorecard is forming the centrepiece of an integrated management system for an increasing number of organisations. This report draws on the experiences of companies that are leading the field in Europe and North America to offer practical, step-by-step guidelines on how to build and implement a balanced scorecard. Creelman explains how to translate your business strategy and vision into operational objectives, measures and targets; how to build commitment to the scorecard and the role of IT. There are best-practice case studies from international organisations such as Unipart, CIGNA and BP Chemicals, and cutting-edge tools, techniques and approaches for every stage of the process. 'I commend this report to all executives who wish to ensure a successful and well-planned implementation of the balanced scorecard within their businesses.' (Kirkus UK)