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Business Process Benchmarks

By (author) Camp
Format: Hardback
Publisher: McGraw-Hill Education - Europe, Dubuque, IA, United States
Imprint: Brown (William C.) Co ,U.S.
Published: 1st Dec 1994
Dimensions: w 163mm h 241mm d 36mm
Weight: 930g
ISBN-10: 0873892968
ISBN-13: 9780873892964
Barcode No: 9780873892964
Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.

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