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Business Process Improvement Toolbox

By (author) Bjorn Anderson
Format: Hardback
Publisher: McGraw-Hill Education - Europe, New York, United States
Imprint: McGraw-Hill Inc.,US
Published: 1st Feb 1999
Dimensions: w 178mm h 254mm d 23mm
Weight: 730g
ISBN-10: 0873894383
ISBN-13: 9780873894388
Barcode No: 9780873894388
Starts by explaining an overall process improvement framework, presents the tools in sequence for this framework, and then concludes with one case demonstrating the use of all the tools. The text focuses on providing step-by-step instructions and describing a process that can be used in real life.

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