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Care Staff Management

A Practitioners's Guide

Format: Paperback
Publisher: John Wiley and Sons Ltd, Chichester, United Kingdom
Imprint: John Wiley & Sons Ltd
Published: 13th Apr 1994
Dimensions: w 165mm h 240mm d 19mm
Weight: 560g
ISBN-10: 0471943959
ISBN-13: 9780471943952
Barcode No: 9780471943952
Synopsis
Designed as a source of practical ideas as well as an aid for hard-pressed managers in human services that seek to support and help people with long-term disabilities. Features the STAR model which is used to organize and analyze numerous influences on performance and satisfaction at work. Explains the importance of clear goals to motivate staff along with diverse types and levels of goals. Discusses the learning process, handling conflict within a team, factors which determine effectiveness of training inputs, the role of material rewards in strengthening appropriate work behavior, the signs of stress and burn out and much more.

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