This practical guide is aimed at all organization that are looking for ways to consult children and young people. It is particularly aimed at those organizations applying for the Charter Mark who need to consult children and young people as part of their consultation of all users of their services. This guide can be used by an organization to draw up a strategy for consulting children and young people. There are check lists and question and answer sections to help you get started and there are examples of good practice described for each of the Charter Mark criteria. Many of the examples come from recent Charter Mark winners. There is a selection of tried and tested consultation methods that can be sued with children and young people of all ages. Save the Children and the Cabinet Office have been working in partnership to develop the principle of consulting children and young people in the public sector within the Charter Mark to promote good practice.
Children and young people are service users too and Article 12 of the United Nations Convention on Rights of the Child states that people should have the opportunity to express their views on matters that concern them and to have those views taken into account when decisions are made.