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Cim Paper 2 - Certificate: Customer Communications

Exam Dates - 12-00, 06-01. Practice and Revision Kit (2000)

By (author) BPP
Format: Paperback
Publisher: BPP Professional Education, London, United Kingdom
Imprint: BPP Publishing Ltd
Published: 29th Sep 2000
ISBN-10: 0751749060
ISBN-13: 9780751749069
Barcode No: 9780751749069
Synopsis
This study text focuses on understanding customers. It is part of a range of CIM study texts launched in 1991, with practice and revision kits added in 1994. Throughout that period, the range has been developed, adding new features whilst ensuring the material remains focused on the CIM exams. All texts carry the full recommendation of the CIM examiners.

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