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Corporate Desktop Services

A Strategic Framework to Reduce Costs and Improve Quality

By (author) David Norfolk, Rod Newing
Format: Paperback
Publisher: Business Intelligence, London, United Kingdom
Published: 8th Oct 1999
Dimensions: h 300mm
ISBN-10: 1898085498
ISBN-13: 9781898085492
Barcode No: 9781898085492

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Kirkus UK
Guidance on solving desktop service problems and providing the functionality that the customer requires cost effectively and to the users' satisfaction. The guide is based on 35 components of a good desktop service, and uses up-to-date case studies of organizations that have implemented a successful corporate desktop strategy, including BP, Bank of Scotland and Prudential Portfolio Managers. (Kirkus UK)