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Customer is King!

By (author) R. Lee Harris
Format: Paperback
Publisher: McGraw-Hill Education - Europe, Dubuque, IA, United States
Imprint: Brown (William C.) Co ,U.S.
Published: 1st Feb 1992
Dimensions: w 152mm h 229mm d 11mm
Weight: 272g
ISBN-10: 0873891228
ISBN-13: 9780873891226
Barcode No: 9780873891226
According to the author, everybody pays lip service to the idea of good customer service, but few companies follow through. The Customer Is King! offers service and manufacturing companies a step-by-step approach for improving customer service--doing it right the first time and turning customers into business profitability.

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