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Customer is King!

By (author) R. Lee Harris
Format: Paperback
Publisher: McGraw-Hill Education - Europe, Dubuque, IA, United States
Imprint: Brown (William C.) Co ,U.S.
Published: 1st Feb 1992
Dimensions: w 152mm h 229mm d 11mm
Weight: 272g
ISBN-10: 0873891228
ISBN-13: 9780873891226
Barcode No: 9780873891226
Synopsis
According to the author, everybody pays lip service to the idea of good customer service, but few companies follow through. The Customer Is King! offers service and manufacturing companies a step-by-step approach for improving customer service--doing it right the first time and turning customers into business profitability.

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