This volume provides an answer to the question "How can information systems successfully respond to the challenges of today's business needs?" The author combines coverage of current enabling technologies with 16 principles of implementation to help IS professionals create usable and competitive systems. Drawing from his consulting work with Fortune 1000 companies, the author provides a complete road map for using client/server computing, re-engineering methods and downsizing methods in an integrated way. Each of these principles is presented in detail, including a description of the appropriate enablng technologies, representative products and examples drawn from case studies. The book also shows how to apply the 16 principles to real-world situations and includes guidelines for maintaining information systems. IS managers, planners, administrators, developers and designers will find detailed information on how organizations can redesign their information systems to respond to the challenges of today's competitive business arena.