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Evaluating Public Management Reforms

Principles and Practice. Managing the Public Services

Format: Hardback
Publisher: Open University Press, Milton Keynes, United Kingdom
Published: 1st Feb 2003
Dimensions: w 154mm h 238mm d 18mm
Weight: 430g
ISBN-10: 0335202470
ISBN-13: 9780335202478
Barcode No: 9780335202478
Synopsis
Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? "Evaluating Public Management Reforms" develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: identifies the conceptual and practical problems of finding clear criteria for evaluating reforms; focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations; considers what impact these reforms have had on the efficiency, responsiveness and equity of services; comprehensively reviews the evidence on the effects of reform on health care, housing and education; and discusses the implications for public sector management.

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