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Evaluating Public Management Reforms

Principles and Practice. Managing the Public Services

Format: Hardback
Publisher: Open University Press, Milton Keynes, United Kingdom
Published: 1st Feb 2003
Dimensions: w 154mm h 238mm d 18mm
Weight: 430g
ISBN-10: 0335202470
ISBN-13: 9780335202478
Barcode No: 9780335202478
Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? "Evaluating Public Management Reforms" develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: identifies the conceptual and practical problems of finding clear criteria for evaluating reforms; focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations; considers what impact these reforms have had on the efficiency, responsiveness and equity of services; comprehensively reviews the evidence on the effects of reform on health care, housing and education; and discusses the implications for public sector management.

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