Flexible working is on the increase all over Europe. Most obviously, this is true of working time - no less than one in seven workers is now a part-timer, and other options include annual hours, job sharing and flexi-time. Companies have also been introducing flexibility into payment packages, length of working life, job tasks and contacts. This research report brings together case studies from member countries of the European Association for Personnel Management, showing how flexible working practices are being effectively adapted to the strategic needs of organizations. It draws out recommendations for good practice, and shows the importance of careful consultation, communication and gradual implementation.