'Hoshin Kanri, Buy this book. Don't borrow it, don't browse through it - just get your own copy (because you'll want to own it), and get it soon! The book as a whole is very enriching and all comprehensive. It is a rare master piece and one of the best books I have ever read - pertaining to this area of interest. The style of presentation is simple but concrete, credible and irresistable. Kudos to the author and the publisher for the wonderful initiative! - Dr Vineeta Kamran, Principal, City Montessori School & College, Lucknow, India '...Hoshin Kanri is well organized, beginning with a roadmap of Hoshin Kanri, with each chapter following the roadmap. The resulting tapestry tells a story in a very effective manner. The reader never loses sight of the big picture as he or she works through each of the component parts. Hutchins' approach to writing the book is in sync with the very principles of Hoshin Kanri...Whether you are new to continuous quality improvement, a cynical veteran of many failed initiatives, a seasoned or green executive team, Hoshin Kanri is worth your time and can be a valuable roadmap for setting a clear course in troubled times.' By Terry Conry in NCCI (National Consortium for Continuous Improvement in Higher Education) Newsletter '...this is a practical book from a practical and established exponent of the Japanese approach. From these pages, it is possible to unravel what the various terms mean and where they fit into the big picture.' Quality World