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Knowledge-Based Organization

By (author) Alexander
Format: Hardback
Publisher: McGraw-Hill Education - Europe, New York, United States
Imprint: Irwin Professional Publishing
Published: 1st Dec 1994
Dimensions: w 157mm h 238mm d 17mm
Weight: 410g
ISBN-10: 0786303530
ISBN-13: 9780786303533
Barcode No: 9780786303533
Synopsis
The Knowledge-Based Organization offers a blueprint for integrating sales and service capabilities to create a professional services organization. Any executive charged with the responsibility of generating new, higher-margin revenue will find key strategies for building products that improve profitability. This results-focused book gives readers the basics to begin: creating the professional services organization to compete in the next century; transitioning from existing sales and service model; handling common problems and apply real-world examples.

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