Managing Students guides managers and administrators through the complexities which can lurk within the apparently straightforward tasks of student administration. It ranges from the big issues of judicial review to the seemingly trivial question of why examination desks move. It explores how managers can balance the needs of the students with those of the institution; how they can make sure they have thought of all the things that can go wrong; and how they can ensure that academics and students understand why things have to be done a certain way. It provides clear and helpful guidance on how to approach the incredibly varied tasks of student administration; on, for instance: how disabled students take examinations; whether the courts can overturn examination results; what you can write in references; the many ways in which students can cheat; and the rationale behind degree ceremonies. Managing Students is both an accessible guide to the relevant issues and a practical, 'hands on' professional text for all those involved in student administration.