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Managing to Keep the Customer

How to Achieve and Maintain Superior Customer Service Throughout the Organization. Jossey-Bass management series

By (author) Robert L. Desatnick
Format: Hardback
Publisher: John Wiley & Sons Inc, New York, United States
Imprint: Jossey-Bass Inc.,U.S.
Published: 9th Feb 1987
Dimensions: w 140mm h 220mm
Weight: 430g
ISBN-10: 1555420273
ISBN-13: 9781555420277
Barcode No: 9781555420277

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