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Medical Receptionists and Secretaries Handbook

By (author) Mari Robbins
Format: Paperback / softback
Publisher: Taylor & Francis Ltd, London, United Kingdom
Imprint: Radcliffe Publishing Ltd
Published: 5th Nov 2015
Dimensions: w 152mm h 229mm d 19mm
Weight: 488g
ISBN-10: 1857757262
ISBN-13: 9781857757262
Barcode No: 9781857757262
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Synopsis
This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!

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"'Contains essential information for administrative staff, and teaches them the skills they need to work effectively.' Practice Manager"