As more and more people use ever-growing volumes of computer-processed information to do their jobs, they need to be able to access computers of differing types and sizes both inside and outside their organizations. This practical guide shows you how these diverse resources can be linked by multiple computer networks to gain an information advantage. Packed with workable strategies, techniques, and solutions, it provides a technical road map to understanding and implementing enterprise systems, and to forging new relationships between these systems and their users. This hands-on resource offers succinct overviews of many complex technologies, including operating systems, peer-to-peer networks, the OSI model, open systems, and interconnected LANs. It also takes you on a walking tour of your own organization to see how the technology interacts with business and human values.