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Next Generation Call Centres

CTI, Voice and the Web. Ovum Report S.

By (author) David Bradshaw, etc.
Format: Paperback
Publisher: Ovum Ltd, London, United Kingdom
Published: 31st Mar 1999
Dimensions: h 300mm
ISBN-10: 1902566092
ISBN-13: 9781902566092
Barcode No: 9781902566092

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