The premises are often a practice's greatest asset. This book aims to help the reader make them as attractive to visit and work in as possible, as well as fit for the job they have to do. To work really well the layout must make it easy to undertake all the tasks which are carried out inside. The book explains how careful planning creates good premises which can be developed within a sustainable budget and for market requirements - by extension, branch development, purchase or new build. Attractive, well-located practice premises will be a boon in attracting clients, particularly if access and parking is easy. That, however, only gets the client to the door. Once inside that external perception must become reality, with the space, welcome and service available. Good design can help by making the premises a pleasure to visit and as a place of work. A good working environment is likely to help keep employees fresh, happy and ready to serve. All that is needed then is good management and veterinary skill, which are well beyond the scope of the designer.