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Production and Operations Management

Total Quality and Responsiveness

Format: Paperback
Publisher: McGraw-Hill Education - Europe, London, United Kingdom
Imprint: McGraw-Hill Education (ISE Editions)
Published: 1st Jan 1995
Dimensions: w 185mm h 230mm
Weight: 1010g
ISBN-10: 0071135286
ISBN-13: 9780071135283
Barcode No: 9780071135283
This text stresses the need for businesses to implement strategically the principles of quality management and fast response in order to compete in the global marketplace. It includes coverage of state-of-the-art topics such as continuous improvement and quality management, and strategic competitive advantage in the global marketplace. The book opens with six plant tours of manufacturing and service companies throughout North America to set the stage for the text presentation. The end of chapter problems include those that can be solved using Noori's OM EXPERT software package (or any similar one).

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