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Quality Cards: Successful Steps to Total Quality ( Card Deck)

By (author) Advancement
Format: Hardback
Publisher: John Wiley and Sons Ltd, Chichester, United Kingdom
Imprint: Pfeiffer Wiley
Published: 14th Nov 1996
Dimensions: w 130mm h 260mm
Weight: 158g
ISBN-10: 0787908053
ISBN-13: 9780787908058
Barcode No: 9780787908058
It offers practical steps to enhance the individual's understanding of quality and improve the quality of activities within your organization. Help participants focus on key quality points: discovering customer's definition of quality, understanding and shrinking variation, implementing continuous improvement, removing barriers to worker pride, and knowing critical processes.

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