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Quality Management Nonprofit World

Combining Compassion and Performance to Meet Client Needs and Improve Finances. Jossey-Bass nonprofit section series

By (author) Kennedy
Format: Hardback
Publisher: John Wiley & Sons Inc, New York, United States
Imprint: Jossey-Bass Inc.,U.S.
Published: 26th Apr 1991
Dimensions: w 159mm h 236mm d 19mm
Weight: 426g
ISBN-10: 1555423469
ISBN-13: 9781555423469
Barcode No: 9781555423469
"Quality Management in the Nonprofit World" enables nonprofit organizations to enhance the quality of their services by adopting methods of quality management first developed in private industry and applying then to their special needs. Larry W.Kennedy explains how managing for quality can not only improve the servives nonprofits provide, but also increase the number of the people they serve. He reveals that the pursuit of quality yields benefits in effective, efficient, and economical operations, reading marketable programs, and a broad, strongly motivated donor base. A well-managed organization, he explains, attracts increased involvement by both volunteers and contributors.

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