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Recognisable Dependable Work

Self-Study Workbooks

By (author) Russell Tobin
Format: Paperback
Publisher: Kogan Page Ltd, London, United Kingdom
Published: 23rd Apr 1998
Dimensions: w 210mm h 298mm
Weight: 431g
ISBN-10: 0749427396
ISBN-13: 9780749427399
Barcode No: 9780749427399
Managers are often trained to focus solely on spotting (and solving) performance problems but the encouragement of dependable work is just as important a role. This step-by-step workbook guides managers through a structured framework showing the importance of giving recognition where recognition is due. With exercises, examples and action plans, it advises managers how to develop their leadership skills by: encouraging good work; motivating and developing staff; giving and gaining feedback; helping staff to develop their skills.

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