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Root Cause Analysis

Simplified Tools and Techniques

Format: Hardback
Publisher: McGraw-Hill Education - Europe, New York, United States
Imprint: McGraw-Hill Inc.,US
Published: 30th Apr 2000
Dimensions: w 216mm h 279mm d 13mm
Weight: 570g
ISBN-10: 0873894669
ISBN-13: 9780873894661
Barcode No: 9780873894661
Introduces generic techniques and tools that can help the average employee get to the heart of a problem. Guidelines for selecting the appropriate tool and examples of their use are also presented. The format is primarily bullet lists, steps, diagrams, checklists and templates.

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Kirkus UK
A book aimed at beginners rather than specialist quality managers, this makes root cause analysis accessible to employees in all types of organisations and business sectors. The tools are described and their purpose and typical applications outlined. Procedures for applying each tool are included, as is a checklist to ensure that they are used correctly. Learning is supported by business examples and cases. (Kirkus UK)