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Small Business Success through Tqm

By (author) Ehresman
Format: Paperback
Publisher: McGraw-Hill Education - Europe, Dubuque, IA, United States
Imprint: Brown (William C.) Co ,U.S.
Published: 1st Sep 1994
Dimensions: w 217mm h 280mm d 18mm
Weight: 852g
ISBN-10: 0873893093
ISBN-13: 9780873893091
Barcode No: 9780873893091
Many small businesses sold on the benefits of quality improvement do not understand how to implement a TQM program. Small Business Success Through TQM offers a practical, easy-to-follow approach to training the workforce of an y small business in the tools and concepts of TQM. The interactive style of this book encourages readers to apply the concepts and techniques of quality management in their particular situations.

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