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Social Learning in Technological Innovation
Experimenting with Information and Communication Technologies
This book explores the innovation processes involved in the application and use of Information and Communications Technologies (ICTs) at work and in everyday life. These are analysed through an unparalleled set of 23 European case studies, which, uniquely, address both the design/development and the implementation of ICT applications across the cultural, civic information and education sectors.
The authors draw upon a range of analytical traditions - from sociology of technology and cultural and consumption studies, to computer systems design - to build an integrated, evolutionary understanding of the processes of innovation in ICT. Their social learning perspective addresses the collective learning and negotiation processes involved, highlighting the contribution of technology users, as well as designers and developers, in shaping innovation.
The book will have an immediate readership amongst scholars of technology studies, as well as researchers and practitioners interested in computer system development and human computer interaction.
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What Reviewers Are Saying
`The book contains a wealth of information about technological innovation and describes a body of research that may not be well known to many; this is a valuable contribution. . . . it is clearly written, well organized, and filled with examples and illustrations of major points. Researchers can learn much from it, and students, especially graduate students, can benefit not only form the light it sheds on research methods and on ways to draw conclusions and spot trends from research data. Product designers and developers can benefit from the lessons learned in the case studies described; the successful innovations were built on a solid base of research, analysis, and understanding of both audience and audience needs.' -- Roger Grice, Technical Communication `Social Learning in Technological Innovation is a timely contribution to this core topic of science and technology studies. The book integrates, complements and critically evaluates the understanding of design and uptake of new technology in innovation studies and science and technology studies.' -- Sampsa Hyysalo, Science Studies