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Student Satisfaction Manual

By (author) Lee Harvey
Format: Loose-leaf
Publisher: Open University Press, Milton Keynes, United Kingdom
Published: 1st May 1997
Dimensions: w 197mm h 229mm d 44mm
Weight: 920g
ISBN-10: 0335197795
ISBN-13: 9780335197798
Barcode No: 9780335197798
This manual is for higher education institutions worldwide which intend to use a system of student feedback that provides management information for action. It documents in detail all the stages of the Student Satisfaction Approach from questions through to questionnaire design and data analysis.

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"...a valuable step-by-step guide to conducting student satisfaction surveys...I found the guide to be both easy to follow and comprehensive. The step-by-step approach works well." - Education Marketing