Student Satisfaction Manual
This manual is for higher education institutions worldwide which intend to use a system of student feedback that provides management information for action. It documents in detail all the stages of the Student Satisfaction Approach from questions through to questionnaire design and data analysis.
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What Reviewers Are Saying
"...a valuable step-by-step guide to conducting student satisfaction surveys...I found the guide to be both easy to follow and comprehensive. The step-by-step approach works well." - Education Marketing