"In the ever-evolving world of work this refreshing publication narrates the journey of industrial and organizational psychology development through the years. Using an insightful blend of the theoretical and the practical, it spotlights a number of real-life work challenges as seen through the eyes of employees, teams, managers and leaders.

Of interest to students and also more mature business readers seeking a useful synopsis of the classical theories related to the world of work and their application, this accessible book draws insights from a wide range of industries and occupations, and poses some interesting questions as to where we go from here in the world of work." * Mark Carter, PwC HR Services Ireland Markets Leader * "This eminently readable and timely book strikes at the heart of what makes a workplace work well: its people. People matter, regardless of their place in the hierarchy or how small or complex the organization. Attitudes, emotions and behaviours create a working culture which impacts directly upon creativity and ultimately performance. Understanding how to motivate a workforce is the future of successful organizations. This book integrates key elements of organizational, business and social psychology theory that inform the creation of effective employees, teams and leaders. It provides a significant new resource for students, professionals, practitioners and general public alike. The most distinctive and successful element of this book is the way original research is used to inform and theory and practice throughout." * Professor Angela Clow, University of Westminster * "The book is a valuable resource providing useful advice helping the reader to identify self-improvement approaches which may increase their employability opportunities and gain an increased understanding around organisational cultures at all levels." * Alan Laurie, Chartered Management Institute book reviewer * "In this digital age, the human element is often ignored at work. Managers and employees are now paying the price associated with dysfunctional behaviours, which can translate into absenteeism, lack of employee commitment and reduced productivity. Chantal Gautier has shown it doesn't have to be this way with an insightful guide to a more human-centered and productive workplace." * Michael Troy, Production Editor, ABC News Australia * "What motivates us to get out of bed in the morning and go to work? What do workers want, and what do organizations need? How can people be managed so that they work effectively and, at the same time, are happy? These are questions that go right to the heart of management and organization at every level. Chantal Gautier provides answers to these and many other questions in an engaging, easy-to-read book which should surely be a must for anyone who manages people - that is to say, most managers." * Morgan Witzel, Fellow, Centre for Leadership Studies, University of Exeter Business School *