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The Quest for Global Quality: a Manifestation of Total Quality MA

A Manifestation of Total Quality Management by Singapore Airlines

Format: Hardback
Publisher: Pearson Education Limited, Harlow, United Kingdom
Imprint: Addison Wesley
Published: 18th Jul 2000
ISBN-10: 0201420872
ISBN-13: 9780201420876
Barcode No: 9780201420876

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