This complete toolkit of exercises and activities enables managers to design and implement their own assessment and development centres and to evaluate their effectiveness. The tools are laid out in a systematic "chain link model" and comprehensively cover each stage of the process. An overview introduces the tools, and provides practical guidance. The four sets of tools cover: defining criteria/competencies for the centres; designing assessment exercises; preparing the people involved - the assessors, participants and managers; and auditing the centres. The authors at Pearn Kandola have written "Tools for a Learning Organisation", "Job Analysis" and "Managing the Mosaic".