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Putting the World's Best Programs to Work

Format: Hardback
Publisher: McGraw-Hill Education - Europe, New York, United States
Imprint: Irwin Professional Publishing
Published: 1st May 1994
Dimensions: w 159mm h 241mm d 29mm
Weight: 612g
ISBN-10: 0786301082
ISBN-13: 9780786301089
Barcode No: 9780786301089
Excellent customer service is an essential tool for any company competing in today's climate. This book explores the activities of global companies with excellent reputations for customer service. Practical examples and in-depth case studies from the best in the business will enable companies to give the customers the best in service quality.

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