The overall findings of a three-year ASTD/US Department of Labour nationwide study on how training for today's workplace is structured, managed, financed and linked to organizational strategy. It catalogues who gets training and how much and it shows what employer-based training systems look like. It also spells out how to select and contract with outside training-providers and consultants and how to build lasting partnerships with these groups. The authors demonstrate the importance of linking training to organizational strategy, and detail specific techniques for building training programs that are responsive to an organization's most critical needs. They explain how to gain access to decision-makers and specifically what questions to ask and what approach to take in gaining a commitment for training. They describe the role of training in different business settings, providing examples from organizations that are experiencing internal and external growth or reductions. And they present policy recommendations for educators, employers, and government officials that will ensure the commitment of resources and support that effective training requires.