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When Talk Works: Profiles of Mediators (Cloth Edit Ion)

Profiles of Mediators. The Jossey-Bass conflict resolution series

By (author) Kolb
Format: Hardback
Publisher: John Wiley & Sons Inc, New York, United States
Imprint: Jossey-Bass Inc.,U.S.
Published: 25th Mar 1994
Dimensions: w 165mm h 236mm d 50mm
Weight: 870g
ISBN-10: 1555426409
ISBN-13: 9781555426408
Barcode No: 9781555426408
An intimate look at how twelve mediators achieve extraordinary results. At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the "New Yorker," the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results. "The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles." --Roger Fisher, coauthor, "Getting to Yes"

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